Terms of Service
Last Updated: September 26, 2026
Please read these terms carefully. By using our Services, you agree to be bound by these Terms.
Welcome to AI Digital Human Lab's products and services! These Terms of Service ("Terms") constitute a legal agreement between you and AllianceUnion Technology OÜ ("AI Digital Human Lab", "we", "us", or "our") regarding your use of our products and services.
By using our Services, you agree to these Terms. Please read them carefully.
1. Service Overview
AI Digital Human Lab provides the following products and services:
AI Digital Human Lab
- AI-powered digital human creation
- Real-time voice and video synthesis
- Multi-language content generation
- Live streaming and video production
- Guided installation of a private AI agent runtime on a compatible Linux server you provide (Web BYOS); the server, its hosting and its maintenance remain yours
- Multi-model API integration with the AI provider you configure
2. Account Registration
1Eligibility Requirements
- Must be at least 18 years old
- Provide accurate and complete information
- Authorization to use payment method
2Account Security
- Protect your account credentials
- Responsible for all account activities
- Notify us of unauthorized use immediately
3. Service Usage Rules
✓ Permitted Use
- Lawful personal or commercial purposes
- Deploying and using private AI assistants
✕ Prohibited Use
- Violating applicable laws
- Infringing intellectual property
- Distributing malware or cyberattacks
- Spam, fraud, or service disruption
4. Subscriptions and Payments
AI Human Plans
AI Human offers a Free plan and AI Human Pro, a paid Web subscription billed through Stripe or PayPal. Plan availability, included features, currency, taxes, billing period, and price may vary by region and purchase channel. The price and terms shown on the applicable purchase page immediately before you confirm are authoritative.
Your hosting provider bills you directly for the server you provide, and the AI provider you configure bills you under its own terms; those charges are not part of your subscription, and cancelling a subscription does not cancel or delete your server.
Payment & Renewal
- • Recurring billing, renewal intervals, and any trial terms are disclosed before purchase
- • Manage or cancel through the channel used to purchase; cancellation generally stops future renewal
- • Price changes and notices follow the purchase channel's rules and applicable law
Refund Policy
- • Web purchases: eligibility and process follow the purchase-page terms and the applicable Stripe, PayPal, or merchant policy
- • Apple App Store purchases: request refunds through Apple under Apple's policy
- • Google Play purchases: request refunds through Google under Google Play's policy
- • Mandatory consumer rights and other applicable law prevail over conflicting terms
5. Intellectual Property
Our Rights
- • All ownership of apps, website, services
- • Trademarks, logos, brands are protected
- • No copying, modifying, or distributing our software
Your Rights
- • You retain ownership of your content
- • You grant us limited license to provide services
6. Disclaimers
Services Provided "As Is"
We do not guarantee uninterrupted or error-free service, specific results, or third-party content.
Limitation of Liability
Maximum liability does not exceed fees paid. Not liable for indirect, incidental, or punitive damages.
AI Notice
AI content is for reference only. Don't use for medical, legal, or financial decisions.
7. Service Termination
Your Rights
- • Cancel subscription anytime
- • Delete account anytime
- • Use remaining subscription period
Our Rights
- • Suspend/terminate for Terms violations
- • Advance notice for service discontinuation
- • Certain provisions survive termination
8. Dispute Resolution
If a dispute arises, please contact us first to negotiate. We are committed to resolving issues amicably. These Terms are governed by applicable laws.
9. Changes to Terms
We may modify these Terms from time to time. Material changes will be notified via in-app notifications, email, or website announcements. Continued use indicates acceptance.
10. Contact Us
If you have any questions or concerns, please contact us:
Thank you for choosing AI Digital Human Lab!
