Privacy Policy
Last Updated: September 26, 2026
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Welcome to AI Digital Human Lab! AllianceUnion Technology OÜ ("AI Digital Human Lab", "we", "us", or "our") operates AI Digital Human Lab and other mobile and desktop applications (the "Apps"), the official website allianceuniontech.com (the "Website"), and other related services (collectively, the "Services").
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you use our Services.
If you have any questions, please contact us at service@metasignaltech.com.
1. Information We Collect
A. Information You Provide
- •Account Information - Name, email, password; Google/Apple sign-in data
- •Payment Information - Managed by third-party processors such as Stripe or PayPal
B. Automatically Collected
- •Device Data - OS, device model, IP address, language
- •Usage Data - Feature usage, crash reports
2. Product-Specific Privacy
AI Digital Human Lab
Content creation with privacy:
AI agents on the server you provide (Web BYOS):
3. How We Use Your Information
| Purpose | Description |
|---|---|
| Provide Services | Maintain and operate our apps and services |
| Process Transactions | Manage subscriptions and payments |
| Improve Services | Analyze usage patterns, fix issues |
| Customer Support | Respond to your inquiries and feedback |
| Security | Prevent fraud and abuse |
Limits on use and disclosure:
4. Information Sharing
We disclose personal information to the following providers or provider categories only as needed for the stated purpose, a feature you request, or another basis described in this policy:
| Provider or category | Purpose and when it applies |
|---|---|
| Cloudflare (Workers, D1, R2, and Email Sending) | Application delivery and runtime, core site data, cache or media storage, transactional email, CDN, security, and cookie-free aggregate performance analytics |
| Neon | Hosted PostgreSQL for connected or legacy product services that use Neon; this Cloudflare site stores its core site data in Cloudflare D1 |
| Amazon Web Services (including SES where enabled) | Infrastructure or licensed data services used by a feature; this Cloudflare site uses Cloudflare Email Sending rather than SES for sign-in email |
| Stripe / PayPal | Payment, subscription, refund, dispute, and fraud-prevention processing |
| Apple / Google | Sign-in and purchases or subscriptions distributed through their app stores |
| PostHog | Product and website analytics only after required consent |
| AI model providers selected or configured for a feature | Process prompts, conversations, media, outputs, and related technical data to provide the requested AI feature under their terms |
| Hosting or storage providers selected by you | Host or store deployments, conversations, media, memories, credentials, and outputs as you direct (for example on Vercel, Cloudflare, or another provider), subject to the provider's terms |
Legal and corporate events
We may disclose information when reasonably necessary to comply with law, protect rights or service security, prevent fraud, or complete a merger, financing, reorganization, or sale, subject to applicable safeguards and law.
5. Data Security
Transport Protection
We use HTTPS/TLS for supported connections we control
Risk-based Safeguards
Technical and organizational controls are selected based on the service and risk
Monitoring and Review
We review relevant security signals and update controls as appropriate
Access Controls
Internal access is limited by role and operational need
No transmission or storage method is guaranteed to be completely secure. Connections and systems operated by third-party providers are also subject to their security practices and terms.
6. Your Rights
Access
Request a copy of your data
Rectification
Correct inaccurate information
Erasure
Request data deletion
Restrict Processing
Limit how we use your data
Data Portability
Export in machine-readable format
Withdraw Consent
Revoke previous permissions
To exercise these rights, contact service@metasignaltech.com
7. Data Retention
Retention varies by data type, purpose, product settings, legal obligations, disputes, security needs, and provider contracts. We keep personal information only as reasonably necessary for those purposes, and providers may apply their own retention rules.
Account Info
While the account or service relationship is active and as needed for security, disputes, and legal obligations
Transaction Records
As needed for payment, tax, accounting, fraud-prevention, contractual, and legal obligations
Usage Data
As needed for operations, security, support, consented analytics, and applicable provider contracts
8. Minors
Our Services are not intended for individuals under 18 years of age. If we learn that an ineligible minor is using our Services, we will take appropriate steps, which may include restricting the account and handling related data subject to applicable law and technical or legal retention requirements.
9. Cookies
For detailed information on how we use cookies and similar technologies, please see our Cookie Policy.
10. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will post the new version on the website and update the date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
This Privacy Policy is effective as of the date published.
